How do I report a security issue?
To report a security issue to Devote, follow the steps outlined below:
Gather information: Before reporting the security issue, gather as much information as possible regarding the incident. This may include a detailed description of the issue, any error messages or screenshots encountered, and steps to reproduce the problem. The more specific and comprehensive your information, the easier it will be for the Devote team to understand and address the issue.
Contact Devote: Reach out to the Devote team to report the security issue. In your communication, clearly state that you are reporting a security vulnerability or incident. Provide a summary of the issue and include any relevant details and supporting material you collected.
Response expectations: Understand that reporting a security issue requires time and effort to investigate and address. Devote's response might not be immediate, depending on the complexity and severity of the issue. They might require additional information or clarification, so be prepared to provide further details if requested. Be patient while they work on resolving the issue.
Responsible disclosure: It is good practice to follow responsible disclosure principles when reporting a security issue. This means giving Devote a reasonable amount of time to investigate and address the issue before sharing it publicly or with unauthorized individuals. Collaborate with Devote to ensure that the vulnerability is fixed before public disclosure, reducing potential risks to other users or systems.
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